Terms And Conditions

Thank you for visiting childrensillustrators.co.uk.

These Terms and Conditions are an agreement between you, the user, and childrensillustrators.co.uk.

These terms guide how you can use our website, childrensillustrators.co.uk, and work together with our Privacy Policy, which explains how we collect, protect, and use your information.

In this agreement, "we," "us," and "our" refer to childrensillustrators.co.uk, while "you" and "your" refer to anyone using our website.

Please read these terms carefully before using our service. If you don’t agree with them, please do not use our service. If you have any questions, you can contact us at info@childrensillustrators.co.uk. These terms apply to everyone who visits childrensillustrators.co.uk.

By agreeing to these terms, you can sign up to receive newsletters, marketing materials, and other updates. If you wish to unsubscribe, email us at info@childrensillustrators.co.uk.

When signing up for our services, you might need to provide personal details and payment information. Ensure the details you provide are correct. We might use third-party payment processors, and by providing your information, you agree to share it with them.

We reserve the right to cancel any order at any time due to unavailability, pricing errors, or suspicious activity.

We may run contests and promotions that have their own terms. Make sure to read those terms carefully. If there is any conflict between promotion terms and these terms, these terms will take precedence.

Due to the nature of our products, we do not accept returns on completed orders. However, if changes are needed, like editing services, we have a revision process to ensure your satisfaction.

If the final product does not meet the specified requirements, we will review and correct it at no extra charge.

Each package includes its own revision policy. Revisions can be requested within 5 to 10 days after the order status changes to "Waiting for Customer Approval." You can request revisions by contacting your assigned Project Manager via email.

You can also make changes to the content after it’s delivered but before publishing. The content is provided in Word format, and you retain the rights.

• Refunds are not issued for minor errors, delays caused by the client, or low word count.
• Refunds are not granted if the client hasn’t raised concerns or if new requirements were added after the order.
• Tips provided to our team are non-refundable.
• If you want a refund before work begins, you must request it within one business day of placing the order. Once work has started, refunds are partial if you have used at least three revisions.

We strive to deliver on time. If we miss a deadline and you have contacted us at least three times, you may be eligible for a 50% refund if you can prove it was our fault.

We work hard to deliver high-quality work. Refunds are only considered after three revisions and documented concerns within two weeks. Communication should be done through our project management tools, email, or phone.

All content on our site is the property of childrensillustrators.co.uk. You cannot use, alter, or distribute it without our written permission.

When using our services, you must:

• Follow all laws and avoid harming others.
• Not send spam or pretend to be someone else.
• Not disrupt our services or introduce harmful content.
• Not use automated tools to access or monitor our site or interfere with our operations.

We use third-party services, like Google Analytics, to track our site’s performance.

Our services are for users who meet the legal age requirements in their region. If you do not meet this age, you cannot use our services.

Your content remains your own. Our website content and functionality are protected by copyright and trademark laws. You must get our written consent to use them.

We respect copyright laws and will address any valid claims. If you believe your copyright is being violated, contact us with details. False claims may lead to legal action.

We value your feedback. Share your experiences via email or reviews. We welcome suggestions and will work to resolve any issues.

Our site may link to other websites. We are not responsible for their content or privacy policies. Check their terms and policies before using them.

Our services are provided "as is." We do not guarantee their performance or accuracy. Use our services at your own risk.

We are not liable for any damages arising from using our services. If we are found liable, the maximum compensation is the amount you paid for the service. Some jurisdictions may not allow this limitation.

We can suspend or terminate your account at any time, for any reason, without prior notice.

These terms are governed by the laws of the United Kingdom. If any part of these terms is found to be invalid, the rest of the terms will still apply. These terms represent the entire agreement between you and childrensillustrators.co.uk.

We reserve the right to change or discontinue any part of our services without notice. We are not liable for any unavailability of the services.

We may update these terms at any time without notice. Please check this page regularly to stay informed. By continuing to use our services, you agree to the updated terms. If you do not agree, you may stop using our services.

No waiver of any provision of these terms shall be seen as a waiver of any other provision. If any part of these terms is found to be invalid, the rest will still apply.

By using childrensillustrators.co.uk, you agree to these terms and conditions.